Effective Date: May 26, 2023
Taking Back Health, LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our services, website, or communicate with us.
1. Information We Collect
We collect the following types of personal data:
- Personal Identifiable Information (PII): Name, email address, phone number, mailing address.
- Health Information (HIPAA Compliance): Medical history, health conditions, treatment details, and any other information necessary for IV therapy, wellness consultations, and other medical services.
- Payment Information: Credit/debit card details, billing address (processed securely through third-party payment providers).
- Technical Information: IP address, browser type, cookies, and website usage data (collected through analytics tools).
2. How We Collect Information
We collect information through the following methods:
- Directly from you when you fill out forms, book appointments, or contact us.
- Automatically through cookies and website tracking technologies.
- From third parties such as payment processors or referral partners.
3. How We Use Your Information
We use your information for the following purposes:
- To provide healthcare services, including IV therapy, wellness treatments, and Good Faith Examinations (GFEs).
- To process payments and manage billing securely.
- To schedule appointments and communicate with you regarding your treatment.
- To comply with legal, regulatory, and HIPAA requirements.
- To improve our services, website functionality, and customer experience.
- For marketing and promotional purposes (with your consent).
4. Data Sharing & Third Parties
We do not sell or rent your personal data. However, we may share information with:
- Healthcare providers involved in your care.
- Third-party service providers for payment processing, appointment scheduling, and marketing support.
- Regulatory authorities if required by law (e.g., HIPAA compliance, legal investigations).
- With your consent, for referrals, collaborations, or additional health services.
5. Data Protection & Security
We implement security measures to protect your information, including:
- HIPAA-compliant encryption and secure storage of medical data.
- Access control to limit data access to authorized personnel only.
- Secure payment processing to prevent unauthorized transactions.
While we take reasonable measures to protect your data, no system is 100% secure. We encourage users to protect their own information by using strong passwords and avoiding sharing sensitive data over unsecured channels.
6. Your Rights & Choices
Under applicable privacy laws, you have the following rights:
- Access & Correction: Request access to your personal data and correct inaccuracies.
- Opt-Out: Choose not to receive marketing communications.
- Data Deletion: Request deletion of your data, subject to legal retention requirements.
- Restrict Processing: Limit the use of your information in certain circumstances.
To exercise these rights, contact us at admin@takingbackhealth.com
7. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and improve services. You can manage cookie preferences through your browser settings.
8. Compliance with HIPAA & Other Laws
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and other relevant privacy laws to safeguard your protected health information (PHI).
- Confidentiality: We do not disclose your health information without your explicit consent, except as required by law.
- Secure Communication: All patient data is transmitted and stored securely.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Taking Back Health, LLC
Email:admin@takingbackhealth.com
Phone: 469-663-7712
Website: www.takingbackhealth.com
By using our services, you acknowledge and agree to this Privacy Policy. Thank you for trusting Taking Back Health with your care.